Employee Engagement and Retention: Practical Preparation for Workforce Challenges (2023 AMW) Session
2023 AAO-HNSF Annual Meeting & OTO Experience
PROGRAM DESCRIPTION: A stable, engaged, employee force is foundational to the ability to provide efficient, high-quality, cost-effective care while providing an optimal patient experience. Engaged employees are any organization's top performers. They work hard, set a positive tone, and passionately espouse the organization's values to its patients. Employees who are disengaged or dissatisfied affect your organization negatively with employee turnover decreased morale and loss of productivity. In the context of the current labor environment and especially in times of economic uncertainty, employee engagement and retention has taken on even more significance. Industry panel experts will share their insights and strategies for keeping employees motivated and engaged. Topics to be covered include the economic impact of staff turnover, the impact on employee morale, how to enhance effective communication strategies, and best practices for maintaining employee engagement and retaining top talent. Attendees can expect to gain valuable insights and practical tips for retaining and engaging employees and maximizing employee retention.OUTCOME OBJECTIVE 1: Recognize need the for an engaged employee workforce. Understand the emotional, operational, and financial implications of employee engagement on your organization.OUTCOME OBJECTIVE 2: Analyze and interpret opportunities for impact drivers of employee engagement. Review mechanisms to benchmark and track progress.OUTCOME OBJECTIVE 3: Operationalize and implement strategies to successfully drive behavior change to cultivate a culture of engagement. Understand the necessary tools to find a focus, build a plan, and collaborate on effective action.BACKGROUND STATEMENT: Employee engagement and retention were topics identified in the prior gap analysis. The stability of an engaged and activated workforce is critical to the sustainability of delivering high-quality care. The topic is applicable to a broad audience of meeting attendees.